In short: ScrollShots stores your account and your creations so you can edit and sync them.
When you use an AI feature, the content needed for that request (for example your text, your prompt or the image
you choose to animate) is sent to an external AI service to produce the result. Those services may keep request
data for a limited time under their own policies (see Sections 4 and 9). We do not sell your personal data. You can
delete your account in the App at any time.
1. Who we are
ScrollShots (the "App") is operated by SM SEAMLESS DIGITAL LTD, Cyprus, which is the data controller for the
personal data described here. Contact: [email protected].
2. Information we collect
Account information
When you sign in with Apple, Google or email and password: your email address, your name if the sign-in
provider shares it, and an account identifier. If you use the App before signing in, we create an
anonymous account identifier for that session.
Content you create or provide
Text, prompts and links you enter to generate or rephrase content. When you provide a link,
our server retrieves the publicly available text of that web page to create your slides.
Your creations: slide text, design choices, layouts and the references to the images and
videos they use. They are stored on your device and, when you are signed in, synced to your account.
Images and logos you upload as backgrounds or branding. Logo background removal runs on
your device.
Video clips you choose as video backgrounds. Trimming and compression happen on your device;
the processed clip and a cover image are then uploaded to your private storage.
Bring to Life: the image you choose to animate and your animation instructions (the options
you pick and, if you write one, your description of the motion). The resulting video (including any generated
sound) is stored in your private storage.
AI-generated output: generated text, images and videos.
Purchases and Motion credits
Subscriptions and credit packs are bought through the Apple App Store or Google Play. We do not receive your
card details. Our purchase provider receives the purchase and subscription information needed to confirm what
you bought and links it to your ScrollShots account identifier.
Your Motion credit balance is held by our purchase provider. For each Bring to Life request we keep a record
of the option chosen, the credits used or returned, its status and timestamps.
Device, usage and diagnostics
An app-specific device identifier, the platform and the app version, used to apply free-usage limits fairly
and prevent abuse.
Usage counters, for example how many free creations, AI backgrounds or Reels you have used.
Analytics: in the current version of the App, Google Firebase Analytics collection is turned off, so the App
does not collect analytics events, analytics identifiers or advertising identifiers. If we turn analytics on in the
future, we will update this policy and ask for your permission where the law requires it.
A push-notification token generated by your device's notification service, if you allow notifications.
Support, feedback and reports
When you contact us, send feedback or report content: your name and email (if given), your message, and
platform, device model and app version.
When you report AI-generated content in the App: the reason you choose, any note you add, and a reference to
the reported image or video.
Permissions
Photo library access lets you choose images or videos and save your exports. We only access media you select
or save; we do not scan your library in the background.
3. How we use information
To provide the App: generating, editing, syncing, exporting and storing your creations.
To run the AI features you request (see Section 4).
To process purchases, subscriptions and Motion credits, including returning credits when a generation fails.
To keep the service safe and fair: usage limits, abuse prevention, content safety checks and reviewing reports.
To answer support requests and send service messages.
We do not sell your personal data, and we do not use your content to train our own AI models.
4. AI features and third-party AI processing
ScrollShots' AI features are powered by external AI services. When you use one, our server sends the service only
the content needed for that request. We do not include your name or email address, but the content itself (for
example a photo you choose to animate) may contain personal data.
AI text (creating and rephrasing slides): your text, prompt or the text retrieved from your link,
plus instructions such as tone and format.
AI backgrounds and visuals: an image description based on your prompt and your slide.
Bring to Life: the image you selected (provided through a link, which is temporary and expires
when the image is held in private storage) and your animation instructions. The service returns a video, which we
copy into your private storage.
Current AI processing platforms
At the date of this policy we use OpenRouter for AI text, Replicate for AI background
images, and fal.ai for Bring to Life video generation. These platforms may pass a request to the
provider of the underlying AI model they use, which may also process it. We may change platforms or the models they
run; if we make a material change to who processes your content, we will update this policy.
Before your first Bring to Life request, the App explains that your selected image and animation instructions will
be sent to a third-party AI video provider and asks you to agree. Nothing is sent until you do. This step makes sure
you know where your content goes before it is sent; the legal basis for processing your request is set out in
Section 7.
What AI providers do with requests
AI providers process your request to produce the result. They may keep request data and generated files for a
limited period, depending on their own retention policies and the settings that apply to our account, and their
handling of that data is also governed by their own terms and privacy policies. These copies are separate from the
media we store for your account (see Section 5).
AI output can be inaccurate or unexpected. We apply automated checks to some text inputs, and providers apply their
own safety systems, but no filter catches everything. You can report AI-generated content from inside the App.
5. How your media is stored
Media we store for your account
Uploaded images, logos and AI-generated background images are stored with our cloud storage
provider and delivered through long, unguessable web links so they can be shown in the App and in your
creations. These images are not private: anyone who has such a link can open the image, so treat exported or
shared links accordingly.
Video backgrounds and Bring to Life videos are stored in private storage. The App gets access
through short-lived links that expire.
Copies held by AI providers
When you use an AI feature, the provider handling the request may hold temporary copies of the request and the
result under its own policies (see Section 4). We do not control those copies.
Copies you save or share
Copies may also be kept on your device (for example cached videos and exports you save). Exports you save,
share or publish outside ScrollShots are under your control and are not affected by deleting content or your
account in the App.
6. Who we share data with
We share personal data only with service providers that help us run ScrollShots, and only as needed for the
purposes in this policy. Most act on our behalf; app stores and sign-in providers also act under their own terms.
The categories are:
Account management and cloud infrastructure (sign-in, the app database, server hosting,
network security): account information, creations, usage counters, Bring to Life job records, reports, and
technical request data such as IP address.
Media storage and delivery: the images and videos you upload or generate.
AI processing: the content described in Section 4, sent to the AI platforms named there.
Payments, subscriptions and credit management: your account identifier, purchase and
subscription records, and Motion credit transactions.
Notifications (Google Firebase): your notification token, used to deliver push
notifications.
Email and customer support: what you send us, including feedback, content reports and deletion
requests.
Apple and Google: app distribution, payments, Sign in with Apple / Google and notification
delivery, as described in their own privacy policies.
Our providers may change over time. When they do, we will keep this policy accurate about the categories of
recipients and the data they receive. You can contact us to ask which providers currently process your data.
We may also disclose information if required by law, to protect our rights or users, or as part of a business
transfer, subject to this policy.
7. Legal bases (EEA/UK)
Contract: providing your account, creations, syncing, AI features you request, purchases and credits.
Consent: push notifications and access to your photo library, which you control in your device settings.
Legal obligation: keeping purchase-related records where the law requires it.
8. International transfers
Some of our service providers, including the AI platforms in Section 4, are based in, or process data in,
countries outside the European Economic Area and the UK, including the United States. Data protection law requires
such transfers to be protected by a recognised safeguard, such as an adequacy decision (for example the EU-US Data
Privacy Framework, for providers certified under it) or the European Commission's Standard Contractual Clauses,
which many providers include in their data processing terms. You can contact us to ask which safeguard applies to a
particular provider and, where applicable, to obtain a copy.
9. How long we keep data
Account, creations, collections, usage counters, Bring to Life job records and your reports:
while your account exists, or until you delete the individual item.
Your images and videos: while your account exists. Bring to Life videos stay available for re-use
in your account even if no slide uses them.
AI providers: request data and generated files may be kept by the provider for a limited period
under its own retention policies and the settings that apply to our account. Deleting content or your account in
ScrollShots does not by itself delete copies a provider still holds.
Purchase records: kept by Apple, Google and our purchase provider under their policies, and by us
where accounting or tax law requires.
Support emails: kept as long as needed to handle your request and any follow-up.
10. Deleting your account
You can delete your account in the App: Settings → Delete Account. If you no longer have the App,
use our account deletion request form. We will confirm the request with you from the
email address on the account before deleting anything.
When your account is deleted:
Your account, synced creations, collections, usage records, Bring to Life job records and your content reports are deleted.
Your uploaded and generated images and videos are deleted from our storage. This runs in the background and can
take some time to complete. An image that another user's creation also uses may be kept for that user.
Data stored by the App on your device is cleared on that device.
Access to Motion credits associated with your account, including purchased credits, is permanently removed. This
does not affect any refund rights or other protections available to you under applicable law.
Active subscriptions are not cancelled automatically - cancel them in your App Store or Google Play account.
Some information is kept where necessary: purchase and credit records held by Apple, Google and our purchase
provider; records we must keep by law; emails you sent us; and backups until they expire.
Copies held by AI providers under their own policies (see Section 4), and exports you saved or shared outside
the App, are not deleted by deleting your ScrollShots account.
11. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to
object to or restrict certain processing, to withdraw consent, and to complain to your data protection authority.
Email [email protected]; we respond within the time the law requires
(usually within one month).
12. Children
ScrollShots is not directed to children under 13, or under 16 in the EEA. We do not knowingly collect their personal
data. If you believe a child has given us personal data, contact us and we will delete it.
13. Security
We use encrypted connections, access controls, private storage with expiring links for videos, and ownership checks
on our servers. No system is completely secure, so we cannot guarantee absolute security.
14. Changes and contact
We will update this policy when our practices change, including material changes to the providers that process
your data, and update the date above. For significant changes we will notify you in the App or by email where
appropriate.